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- All Sales Final: Generally, all sales are final.
- Permitted Returns: Returns or exchanges are only allowed if:
- Items arrive in a damaged condition.
- An incorrect item, size, or color was received.
- Notification Period: Customers must notify MoveInSilencellc within five (5) days of receiving their order.
- Return Conditions: Returned items must be unused, in their original condition, and in original packaging.
- Return Shipping: Customers are responsible for the cost of return shipping.
- Customized or Special Items: Custom-made or personalized items cannot be returned or exchanged.
- International Orders: International customers are responsible for any applicable duties, taxes, and fees.
Shipping & Order Fulfillment
- Processing Time: Orders typically process within 1-2 business days.
- Shipping Time: Standard delivery takes approximately 7-14 business days, depending on location.
- Shipping Protection: Customers are encouraged to purchase shipping insurance to cover potential loss,
theft, or damage during transit.